"[public companies are] incapable of caring – they're merely trying to make money for their shareholders and believe that [the] affectation of human feelings will help them to do so. Conversely, Ryanair has attracted customers canny enough to know that a public company can only have mercenary motives but who are happy to do business with it anyway." (LINK to article)
These observations are valid and support my arguments relating to the  Darwinian nature of capitalism and society in general. 
Public companies' "mercenary motives" are a consequence  of them regarding not just the natural environment, with its natural resources,  but also "society", with its human resources and markets (consumers), primarily  as an environment to be exploited for profit, i.e. money. Money being the most  versatile form of POWER, the pursuit and exercise of which man's primordial  struggle for survival and reproductive success, misplaced and perverted in this  artificial environment, has largely been reduced to. 
This perverted Darwinian pursuit of POWER is the driving  force behind the "rat race" we so often lament, but are resigned to, because  that's "the way the system works", which is true enough, being so deeply rooted  in our perverted Darwinian nature. And even those who do manage to escape the  rat race, whether permanently or just temporarily, are still dependent on the  products and services it provides.
Yet it is the rat race, this misplaced and perverted pursuit of POWER (especially in the form of MONEY) which is the primary cause of the non-sustainable human behaviour and activity now threatening us, and countless other species, with extinction. We are behaving like rats, because we are still dominated by our primitive animal nature, which has given rise to the pressures and power structures of state and economy that determine our collective behaviour.
Achieving sustainability, which our survival depends  on, means putting an end to the rat race. This is the central challenge, once  recognised, we must face up to.
The existing economic order is inherently unjust,  inhumane and unsustainable, because it treats human society itself as an  exploitable environment; and if anything, "socialist economics" of the now  defunct Soviet empire, were even worse, so it cannot be just free-market  capitalism which is to blame. It goes deeper than that.
Which is where a human-evolutionary perspective is  necessary to reveal that it is not just the economy (whether "socialist" or  capitalist), but the state too which is a product of our perverted Darwinian  nature, with the task of maintaining and organizing society (under the pretence  of serving it) for the purpose of facilitating its self-exploitation, to the  advantage of some (generally those in wealth, power and privilege) over others,  whereby nowadays things are so complicated and the self-deception so pervasive  that the line between exploiter and exploited runs through every  individual, though rarely down the middle (some profit more, some far more, than  others from society's self-exploitation).
That state and economy, i.e. the entire political and  socio-economic order, on which we ALL completely depend are products of our  perverted Darwinian nature, and thus the root cause of virtually all our  problems, including our inability to achieve sustainability, is very difficult  to continence and recognise, because our brains, which evolved to serve us in an  entirely different (non-conflated or confounded) environment, are naturally  inclined to rationalise everything, so that it can continue its misplaced and  perverted struggle for advantage and "success" within its artificial human  environment.
And even if we do recognize it, what can we possibly do  about it . . ? We cannot simply dismantle the system we all depend on (not just  materially, but also emotionally, most people still identifying with the state  as their tribe or nation), at least, not before we have created an  alternative.
It is this alternative we must set about  creating, replacing  the existing socio-economic order in the same way that a  busy, vital but ageing railway bridge is replaced, by building in and around the  existing bridge, in such a way that the new one can gradually take its place,  without disruptive interruption.
But before we begin, even after recognising the situation  and the need to replace the existing socioeconomic order, we have to develop a  clear understanding of it and of the alternative we want to replace it with, an  understanding that, if it is to be realistic and of practical use, must be based  on an understanding of man's Darwinian nature and of how it has been perverted  to create the artificial environment of human civilization.
Recognising the Darwinian nature of free-market capitalism isn't difficult, as many, who see no perversion or inherent non-sustainability in it, will tacitly or expressly admit, but recognising the perverted Darwinian nature of the state is a different matter, because of long established myths and assumptions (based on rationalizations and self-deception) that its primary purpose is to SERVE society (think of Rousseau's "social contract"), the state having effectively taken the place of the individual's original tribe and NATION, especially in respect to our dependency on it (both material and emotional), demanding thereby for itself the loyalty and commitment we evolved to feel towards our original tribe or nation.
The state, however, is is not our tribe or nation, but  merely poses as such, like an abusive step-parent, which did away with our  natural parents (original tribe and nation) long before we have any memory of  them, and brought us up to belief that it is our natural, loving parent (i.e.  nation), thereby winning our affection and loyalty, when its true purpose is to  facilitate our (self)-exploitation as a human resource and  environment, e.g. market.
It is all very confusing, because the two environments in  which Homo sapiens evolved and was behaviourally adapted to, long  before the advent of civilisation - one within his own tribe, which he strongly  identified with, the other comprising the natural environment external to it  and including other, rival, groups of humans, which was feared and to be  exploited - are now conflated and confounded within the state, which deceives us  into believing that it represents the familiar, internal environment is our  tribe, while at the same time facilitating our self-exploitation as an external  environment. 
The vast majority of people still believe the state to be  their nation, and thus identify with it. Particularly those on the political  left do so, demanding that the "nation state" (as the natural heir to our  original tribe) embrace its proper role of ensuring the fair distribution of  opportunity and "national wealth", while making sure that the sick, needy and  disadvantaged are taken care of, and in so doing, laying claim to the "moral  high ground" for themselves, and the advantages (e.g. social status, jobs, power  and privileges) that go with it.
Notwithstanding that we are all inclined to believe in  the state, because of our material and emotional dependency on it (in the  mistaken belief that it represents our nation), the political right especially  believes in the state, because it defines and enforces property rights, which  they are the biggest beneficiaries of, while the political left especially  believes in the state because it provides them with plum jobs in politics, local  government, academia and the media.
